VIRNECT

Terms of Service

시행일: 2020년 10월 23일

Chapter 1: General Provisions

Article 1 (Purpose)

The purpose of these Terms is to set forth the conditions and procedures for use of VIRNECT products provided by VIRNECT Inc. (hereinafter "Company"), as well as the rights and obligations between the Company and its members, and other necessary matters.

Article 2 (Effectiveness and Amendment of Terms)

  1. These Terms take effect by being posted on the Company's website (https://virnect.com).
  2. A member who agrees to these Terms and completes registration is subject to the Terms from the time of agreement; in the event of any amendment, the amended Terms apply from the date the amendment takes effect.
  3. The Company may amend these Terms when deemed necessary. When an amendment is made, the Company shall notify members of the amended content and effective date by posting online on the website or by sending an email to members at least 7 days before the effective date. The amended Terms take effect from the notified effective date.
  4. A member who objects to an amendment may discontinue use of the products and terminate the service agreement (withdraw membership). If the Company has clearly notified that failure to expressly object will be deemed consent to the amended Terms, and the member does not expressly object, the member shall be deemed to have consented to the amended Terms.
  5. If a member who does not agree to these Terms terminates the service agreement, a separate refund policy shall apply.

Article 3 (Application of Terms and Other Rules)

  1. The Company may enter into separate service agreements for individual products according to their characteristics; in the event of a conflict between such agreements and these Terms, the separate service agreement shall prevail.
  2. Matters not specified in these Terms and the interpretation of these Terms shall be governed by applicable laws such as the Act on the Regulation of Terms and Conditions (hereinafter "Terms and Conditions Regulation Act") and the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter "Information and Communications Network Act").

Article 4 (Definitions)

The terms used in these Terms are defined as follows.

  1. Member: A person who accesses the site operated by the Company, agrees to these Terms, enters into a service agreement with the Company, and is issued an ID and password to use the products provided by the Company.
  2. User: An organization or individual registered by a member to use the products.
  3. ID: An email address selected by the member for identification and product use.
  4. Password: A combination of letters and numbers selected by the member for a given ID to protect the member's privacy in communications.
  5. Product Service Agreement: An agreement under which the Company provides products to members and all ancillary additional features.
  6. Usage Fee: The fee paid by the member to the Company for using the products.
  7. Subscription Product: A product that the Company provides under a recurring payment arrangement, allowing the member to use the product within a designated period.

Chapter 2: Product Service Agreement

Article 5 (Conclusion of Service Agreement)

  1. The service agreement is concluded when the applicant agrees to the Terms, submits a membership application, and the Company accepts such application.
  2. In principle, the Company approves applications and assigns a member ID. Member IDs are in principle non-changeable; if a change is unavoidable, the existing ID must be terminated and a new ID obtained.
  3. In the process of assigning the member ID described in paragraph 2, the Company may conduct an email verification procedure to confirm the member's information.
  4. Users under the age of 14 must obtain consent from their legal guardian before submitting a membership application.

Article 6 (Changes to Service Agreement Details)

  1. If any of the following events occur, the member must immediately notify the Company and request a change to the agreement, either by email or in accordance with the Company's instructions.
  2. 1) Change of trade name, full name, address, or contact information of the customer or the party responsible for fee payment
  3. 2) Change of product details (type, contract period, etc.)
  4. 3) Change of payment method for product usage fees
  5. The Company shall not be liable for any disadvantage incurred by the member as a result of failing to notify the Company of the changes described in paragraph 1.

Article 7 (Termination of Agreement)

  1. The service agreement is terminated by termination by the member or the Company pursuant to paragraphs 2 or 3.
  2. The member is responsible for any loss of customer information or damages arising from termination of the service agreement following the member's termination request, and may not claim damages from the Company for such losses.
  3. The Company may restrict use of the products or terminate the service agreement if a member engages in any of the following acts:
  4. 1) Unauthorized use of another person's personal information, user ID, or password
  5. 2) Duplicate registration by the same user under a different ID
  6. 3) Registration under a name that is not the member's real name
  7. 4) Acts detrimental to national interests, social public interests, public order, or accepted community standards
  8. 5) Acts that damage the reputation of or cause disadvantage to another person
  9. 6) Acts that intentionally obstruct the operation of the products, such as transmitting large volumes of information or advertising, providing illegal programs, or distributing malicious programs
  10. 7) Reproducing, distributing, or commercially exploiting information obtained through the Company's product information without the Company's prior consent
  11. 8) Infringement of intellectual property rights of the Company, other members, or third parties
  12. 9) Violation of these Terms, conditions of use set by the Company, or other applicable laws

Chapter 3: Subscription and Use of Products

Article 8 (Commencement of Products)

Once the product service agreement is concluded and the member pays the first product usage fee in accordance with the procedures presented by the Company, the Company shall in principle commence the product. However, if a separate agreement has been reached between the Company and the member, that separate agreement shall apply.

Article 9 (Form of Product Service Agreement)

  1. The product service agreement under Article 5 is concluded in the form of providing the product to the member within a designated period under the condition that the member pays a fixed amount on a recurring monthly basis.
  2. The subscription-type product service agreement described in paragraph 1 may be concluded in the following types:
  3. 1) Public Service

Article 10 (Hours of Product Use)

  1. Members may use the products provided by the Company in accordance with the product service agreement concluded with the Company.
  2. Product use is in principle available 24 hours a day, 365 days a year, unless there are special operational or technical impediments. However, the Company may restrict part or all of the product use for system maintenance or other circumstances as necessary.

Article 11 (Addition or Change of Product Content)

The Company may add or change product content after prior notice if necessary, and shall post the additions or changes on the product website or separately notify members by email or other means.

Article 12 (Consent to Use of Member Information)

  1. The Company collects and uses personal information with the member's consent; the specific procedures and details are governed by the Company's "Privacy Policy."
  2. The Company uses the personal information described in paragraph 1 for the purpose of performing this service agreement and providing the products under this service agreement.
  3. The Company may compile statistics regarding the personal information of all or some members in connection with its operations and may use such statistics, and may transmit cookies to the member's computer through the products. In such case, the member may refuse to receive cookies or change the browser settings to warn when cookies are received. However, the personal information collected in this manner is used only as aggregate statistical data.

Article 13 (Provision of Information and Advertisement)

  1. The Company may provide members with various information deemed necessary during product use through notices, emails, or other means. However, members may opt out of receiving such communications at any time via email.
  2. The Company may place advertisements on product screens, the website, emails, etc. in connection with the operation of the products. Members who receive emails containing advertisements may opt out by notifying the Company.

Article 14 (Suspension of Products)

  1. The Company may restrict or suspend all or part of the products in any of the following cases:
  2. 1) When a common carrier as defined in the Telecommunications Business Act suspends telecommunications services
  3. 2) When unavoidable due to repair, regular inspection, or other construction on product equipment
  4. 3) When normal product use is disrupted due to power outages, equipment failures, or surges in usage
  5. 4) When there is a force majeure event such as a natural disaster or national emergency
  6. 5) When suspension is otherwise deemed necessary for operational, contractual, or technical reasons
  7. In the event of a product suspension, the Company shall notify members in advance in the manner specified in Article 23 (Notices to Members). However, if prior notice is not possible due to reasons beyond the Company's control, notice may be posted on the Company's website after the fact.
  8. The Company shall not be liable for any damages suffered by members due to a temporary suspension of the products for the reasons set forth in paragraph 1 of this Article.

Chapter 4: Product Content and Usage Fees

Article 15 (Product Content)

VIRNECT Products

1) VIRNECT products provide AR real-time remote collaboration, AR content creation and distribution, information and data AR visualization, data-integrated virtual monitoring and simulation systems, and all ancillary augmented reality-based products.

Article 16 (Types of Fees)

The types of product usage fees are as set forth below; additional fee types may be added in accordance with Company policy and individual service agreements concluded with members.

1) Public Service

Article 17 (Calculation of Fees)

  1. Usage fees are calculated and charged from the product subscription date under the agreement, regardless of whether the product is actually used.
  2. Daily usage fees are calculated on the basis of one day running from 00:00 to 23:59; where the start or end time of product provision falls in the middle of a day, that day is counted as one full day.
  3. Monthly usage fees are calculated from the product subscription date to one day before the corresponding subscription date in the following month.
  4. Annual usage fees are calculated from the product subscription date to one day before the corresponding subscription date in the following year; all other conditions are the same as for monthly usage fees.

Article 18 (Payment of Fees)

  1. The Company shall send a usage fee receipt or invoice to the member listed on the application by post, email, or other method presented by the payment service provider, upon receipt of the product use application and prior to product subscription.
  2. The member is obligated to pay the first month's usage fee in advance before subscribing to the product. Payment may be made by wire transfer, credit card, or other payment methods provided by the Company. However, certain payment methods may be restricted due to Company circumstances.
  3. The member's payment may be made by one of the following methods:
  4. a. Various bank transfers including phone banking, internet banking, and mail banking
  5. b. Various card payments including prepaid cards, debit cards, and credit cards
  6. c. Online wire transfer (no-passbook deposit)
  7. d. Payment by gift certificates contracted with or recognized by the Company
  8. e. Payment by other electronic payment methods
  9. If there is a separate payment service provider operating the above payment methods, the user must complete the procedures presented by that payment service provider before using the relevant payment method. When paying product usage fees to the Company, the user is deemed to have completed the procedures and agreed to the terms and conditions of the relevant payment service provider.
  10. In the case of wire transfer (no-passbook deposit), the relevant amount must be deposited within one week of completing the product use application. If the depositor differs from the user, the user must notify the Company by telephone, email, or fax. All liability for failure to provide such notice rests with the user.
  11. Payment confirmation is in principle conducted during the Company's business hours (weekdays, Monday–Friday, 09:30–18:30), unless there are special circumstances; payments received after business hours will be processed within business hours on the next business day.
  12. If payment is not confirmed within one week of the application, the Company may refuse to commence the product.

Chapter 5: Restrictions on Product Use

Article 19 (Prohibition on Assignment)

  1. Members may not resell products provided by the Company to third parties. However, this does not apply where a separate agreement has been concluded for resale purposes.
  2. Members may not assign or donate their rights to use the products or their status under the service agreement to any other person.

Chapter 6: Obligations and Responsibilities

Article 20 (Obligations of the Company)

  1. The Company shall, unless there are special circumstances, make the products available to members on the desired subscription start date.
  2. The Company shall provide the products 24 hours a day, 365 days a year unless there are operational or technical impediments. However, scheduled or unscheduled maintenance periods for product stabilization are excluded.
  3. If the Company determines that an opinion or complaint raised by a member is legitimate, it shall address it promptly. If prompt resolution is difficult, the Company shall notify the member of the reason and the expected resolution schedule by email or telephone.
  4. The Company may not distribute member information obtained in connection with the provision of products to third parties without the member's prior consent. However, exceptions apply in cases specified in the Privacy Policy (including where required by relevant authorities for investigative purposes under applicable law, upon request by the Korea Communications Standards Commission, or where the information is provided to credit information businesses or credit information centralized institutions after notifying the member for non-payment of fees for a period determined by the Company).
  5. The Company shall recommend that members change their passwords at least once every six months to protect their personal information, and shall make efforts to manage members' personal information, including by notifying members of restrictions on reusing previous passwords when changing passwords.

Article 21 (Obligations of Members)

  1. Members must complete all fields truthfully when applying for membership; if false or another person's information is registered, no rights may be claimed.
  2. Members must not engage in the following acts when using the products provided by the Company:
  3. 1) Entering false information when applying for membership or changing member information, or using another person's personal information, user ID, or password without authorization
  4. 2) Registering twice under different IDs as the same user, or trading IDs with other persons
  5. 3) Impersonating or misrepresenting the identity of Company employees or operators, or using another person's identity
  6. 4) Acts detrimental to national interests, social public interests, public order, or accepted community standards
  7. 5) Acts that damage the reputation of or cause disadvantage to another person
  8. 6) Acts that intentionally obstruct the operation of the products, such as transmitting large volumes of information or advertising, providing illegal programs, or distributing malicious programs
  9. 7) Reproducing, distributing, or commercially exploiting information obtained through the Company's product information without the Company's prior consent
  10. 8) Infringement of intellectual property rights of the Company, other members, or third parties
  11. 9) Posting obscene material or linking to obscene websites by any means
  12. 10) Violation of these Terms, conditions of use set by the Company, or other applicable laws
  13. Members must comply with the product service agreement concluded with the Company, applicable laws, these Terms, usage guidelines, and notices communicated by the Company, and must not engage in any conduct that interferes with the Company's operations.
  14. Members are obligated to pay the usage fees prescribed in these Terms as consideration for product use, and are responsible for all issues arising from non-payment of usage fees. However, this does not apply where the issue is due to the Company's fault or a reason recognized by the Company.
  15. Members must immediately notify the Company of any changes to customer information provided at the time of registration; the Company shall not be responsible for any issues arising from delayed notification.
  16. If a member causes a product failure of the Company, the member shall bear all costs of repair, restoration, or other work required, as well as all resulting damages to the Company.
  17. The Company shall not be responsible for any issues arising in connection with copyrights or other intellectual property rights in text, images, videos, and other content created, provided, or distributed by members using the Company's products.
  18. Subscription amounts paid on a recurring basis may not be assigned or resold to another person, and the Company must not be requested to exchange the ID and password provided to members for cash or other valuable securities.
  19. Members may not assign or donate their rights to use the products or their status under the service agreement to any other person.

Article 22 (Obligations and Responsibilities Regarding Member ID and Password Management)

  1. Members must manage their member ID and password with strict care.
  2. The member is solely responsible for all consequences arising from negligent management or unauthorized use of the member ID and password.
  3. Members must not allow third parties to use their ID and password; if a member discovers that their ID or password has been stolen or is being used by a third party, the member must immediately notify the Company and comply with the Company's instructions.
  4. Members may not assign, lend, or provide as collateral their product use rights or service agreement status to third parties. The Company may restrict the member's product use if such acts occur, and the member is responsible for all consequences arising from such acts.
  5. A member's ID may not be changed without the Company's prior consent.

Article 23 (Conversion of Long-Term Inactive Members to Dormant Accounts)

  1. If a member has not logged in or used the products for one year or more from the last login date, the Company may classify the member as a dormant account, terminate the agreement, and separately manage the personal information. However, at the member's request, the Company may also classify a member as a dormant account if the member has not logged in or used the products for less than one year from the last login date.
  2. In the case of paragraph 1, the Company may notify the member of the separate management of personal information by email, written notice, telephone, or other means at least 30 days before the expiration of the inactive period, and then separately manage the information.

Article 24 (Notices to Members)

  1. The Company may deliver notices to members using the email address or contact information (phone number, mobile number) submitted by the member to the Company.
  2. In the case of notices to an unspecified number of members, the Company may substitute individual notices by posting on the website.

Article 25 (Changes to Member Information)

  1. Members may view and modify their personal information at any time through the personal information management screen. However, the ID and other information necessary for product management may not be modified.
  2. If any information provided at the time of membership registration changes, the member must update it online or notify the Company of the change by email or other means. The Company shall not be responsible for any disadvantage arising from failure to notify the Company of such changes.

Article 26 (Protection of Personal Information)

  1. The Company strives to protect members' personal information, including registration information, in accordance with applicable laws.
  2. The protection of members' personal information is governed by applicable laws and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to websites linked from sites other than the Company's official website. The Company also bears no responsibility for information exposed due to the member's own fault.
  3. When storing content (including text, images, video, recordings, and all equivalent information) on servers or providing it to third parties while using the Company's products, members must comply with personal information-related laws such as the Information and Communications Network Act and the Personal Information Protection Act, and must indemnify the Company at their own cost and responsibility for any issues arising in connection therewith. However, this does not apply where such issues arise due to the Company's fault.

Article 27 (Preservation of Transaction Records)

  1. The Company retains transaction records for up to 5 years in accordance with applicable laws such as the Information and Communications Network Act.
  2. If the content of records preserved in the Company's database differs from that preserved in the database of the billing authority, and the Company requests the member to confirm the content of the records, the member must comply.

Article 28 (Affiliated Partner Services)

  1. The products may include services or content provided by other businesses affiliated with the Company. Responsibility for such services or content rests with the provider. In addition, such services or content may be subject to the terms of use and other conditions set by the provider, so members should refer to the relevant provider's terms of use, privacy policy, and similar documents.

Chapter 7: Damages

Article 29 (Scope of Damages)

  1. If the Company suffers damages as a result of a member's violation of these Terms, the member who violated the Terms must compensate the Company for all such damages.
  2. If the Company receives claims for damages, lawsuits, or other objections from third parties other than the member in question due to illegal acts by the member or breach of the service agreement concluded with the Company while using the products, the member must indemnify the Company at the member's own cost and responsibility; if the Company is not indemnified, the member must compensate the Company for all resulting damages.
  3. The Company bears no liability for damages suffered by members during any period in which products (including products for test purposes) are provided free of charge, or in connection with the use of products for which the product fee is free.
  4. Matters related to cases where members are unable to use the products due to the Company's fault shall be handled in accordance with the provisions of the service agreement concluded with the members.

Article 30 (Disclaimer)

  1. The Company shall not be liable for failure to provide the products due to force majeure events such as national emergencies, natural disasters, or equivalent circumstances.
  2. The Company shall not be liable for disruption of product use caused by the member's intentional acts or negligence.
  3. The Company shall not be liable for damages suffered by members in the course of using the products due to the member's intentional acts or negligence.

Article 31 (Dispute Resolution)

  1. Members and the Company shall consult in good faith to resolve any issues arising in connection with product use.
  2. Notwithstanding the consultation under paragraph 1 of this Article, if a lawsuit is filed due to a dispute, it shall be resolved through the court having jurisdiction under the Civil Procedure Act.
  3. The laws of the Republic of Korea shall apply to any lawsuit filed between the Company and a member.

Supplementary Provisions

  • These Terms are effective from October 23, 2020.
  • These Terms are effective from October 16, 2020.
  • These Terms are effective from September 11, 2020.