Instantly connecting field workers with experts
Remote Support Solution
Supports smart glass-to-smart glass communication even in air-gapped environments. Field workers and headquarters experts see the same view and work together.
Problem
What if the line stops while you wait for an expert?
When equipment fails, the first question is always "When can an expert get here?" By the time a site visit is scheduled and the expert arrives, half a day is already lost. Meanwhile, the line stays down and delivery deadlines slip.
Solution
Remote changes everything
A headquarters expert sees exactly what the field worker sees and guides them directly — "turn that red valve two clicks to the left." No more crossed wires over the phone or guessing the situation. Identify the root cause and resolve it within 30 minutes, without a site visit.
Features
Why choose Remote?
- 01
Eliminate distance
A headquarters expert sees the field worker's exact view from the other side of the globe and guides them directly. One expert can support multiple sites simultaneously — no travel required.
- 02
Stay connected without interruption
Video stays stable even on unstable field networks. Multiple participants can join simultaneously and share high-quality video with no lag.
- 03
Works in air-gapped environments
No external internet connection required. Deploy in security-strict cleanroom environments without additional infrastructure.
- 04
Proven in global markets
Adopted by global enterprises and sustained through long-term contracts. Operational in semiconductor, manufacturing, and defense sites with demanding communication and security requirements.
Trusted by global enterprises — Remote
Proven in sites with demanding communication and security requirements
Affordable Remote pricing — start today
Standard
Subscription
₩30,000/month(VAT excluded)Enterprise
On-premise
Contact us(VAT excluded)
Don't wait any longer — contact us today
We will guide you to the optimal solution for your field environment.
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